Terms of Service

These Terms are a contract between you and Datastack LLC (“Reelscamp”, “we”). By creating an account or using the platform, you accept them. If you are agreeing on behalf of a company, you confirm you are authorised to bind it.

You must be at least 18 years old and able to enter into a binding contract. An account is either a creator account or a business account, and one account holds one role. Keep your credentials to yourself; you are responsible for what happens under your account, and you should tell us at support@reelscamp.com if you think someone else has access.

Reelscamp helps businesses describe a campaign and find creators who fit it, and gives both sides a place to agree terms, exchange content and record what happened.

We are not a party to any agreement between a business and a creator.

We do not employ creators, do not act as an agent for either side, and do not guarantee that a campaign will be filled, that a creator will accept, that content will be delivered, or that anyone will be paid. Any deal you strike is between the two of you, including scope, deadlines, revisions, usage rights, exclusivity and fees. We are not responsible for the conduct, content or solvency of another user.

Reelscamp does not process payments between businesses and creators, and never holds your money.

Compensation is agreed between the two parties and paid directly, by whatever method they choose. The platform records the amount agreed, that a business marked it paid, and that a creator confirmed receipt. Those records are a convenience and a reputation signal. They are not proof of payment, not an escrow, and not a guarantee. Disputes about payment are between the business and the creator.

Creators use Reelscamp free of charge. Businesses may subscribe to a paid plan; the plans, prices and limits shown in the product at the time you subscribe are the ones that apply. Plan limits (how many creators you may keep on your roster, how many campaigns may be active, how many invitations you may send) are enforced by the platform.

You can change or cancel a plan at any time from your billing settings. Cancelling stops future charges and takes effect at the end of the paid period; we do not refund partial periods unless the law requires it. We may change plans or prices with reasonable notice before they apply to you.

You keep ownership of everything you upload: your profile, portfolio, deliverables and messages. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce and display that content for the purpose of operating the platform: showing your profile to businesses, delivering your work to the party you are collaborating with, and generating your content profile. This licence ends when you delete the content, except for copies we must keep for legal or backup reasons.

Rights a business receives in a creator's campaign content (how it may be used, where, and for how long) are agreed between those two parties. We grant no such rights and take none for ourselves.

You are responsible for having the rights to what you upload, including music, footage and anyone appearing in it.

You agree not to:

• misrepresent who you are, your audience, your follower counts or your past work
• upload content you do not have the rights to, or that is unlawful, hateful, harassing, sexually explicit or otherwise abusive
• use the platform to arrange anything illegal, or to promote products you know to be unsafe or fraudulent
• circumvent plan limits, scrape the platform, or use automated means to extract creator or business data
• interfere with the platform's operation or security, or attempt to access another user's account or data
• post reviews that are dishonest, or offer anything in exchange for a review

Content profiles, campaign interpretations and match explanations are generated by an AI model from what you and others have written. They are suggestions, shown to you for review, and you can edit them. Inferred attributes are labelled as inferred.

A match score describes how well a creator fits a campaign brief. It is not a prediction of views, engagement, sales or return on spend.

Do not treat a recommendation as a substitute for your own judgement about who to hire. AI output can be wrong, and we do not warrant its accuracy.

After a collaboration, each side may review the other once. Reputation figures (completed collaborations, ratings, on-time delivery, response rates and payment reliability) are calculated from real marketplace activity and are not self-reported. Reviews must be honest and based on an actual collaboration. We may remove a review that breaks these Terms, and we may remove reputation data connected to a suspended account.

You may close your account at any time by contacting support@reelscamp.com. We may suspend or terminate an account that breaks these Terms, that we reasonably believe is being used fraudulently, or where we are required to by law. Where it is reasonable to do so, we will tell you why.

Sections that by their nature should survive termination do, including content licences already granted to a counterparty, disclaimers, limitation of liability and indemnity.

The platform is provided “as is” and “as available”. To the extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the platform will be uninterrupted or error-free, or that recommendations will produce any particular commercial result.

To the extent the law allows, Reelscamp is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from your use of the platform or from any dealing with another user.

Our total liability for any claim relating to the platform is limited to the greater of the amount you paid us in the twelve months before the claim, or one hundred US dollars. Nothing here excludes liability that cannot lawfully be excluded.

You agree to indemnify Reelscamp against claims, losses and reasonable legal costs arising from content you upload, your breach of these Terms, or a dispute between you and another user.

We may update these Terms. We will change the date at the top and, for material changes, tell you before they take effect. Continuing to use the platform after that means you accept the updated Terms.

These Terms are governed by the laws of the State of Illinois, USA, without regard to conflict of law rules, and the state and federal courts located in Cook County, Illinois, USA have exclusive jurisdiction, except where the law of your home country gives you the right to bring proceedings there.

Datastack LLC, 1900 E Golf Road Suite 950, Schaumburg, IL 60173. Legal notices: legal@reelscamp.com. Support: support@reelscamp.com.